Contact us

We're delighted to connect with you. For inquiries about our artisanal handbags, orders, or collaborations, please reach out through our official channels below.

Customer Service

📞 Phone: +86 130 2365 4485 *(Mon-Fri, 9:00 AM - 6:00 PM GMT+8)*
📧 Email: service@Hnssxx.com *(24-hour response guarantee)*

Warehouse & Returns

📍 Address:
Dongguan Hermans Clothing Co., Ltd.
Room 208, Building 1, No. 10 Xiangyuan Road, Nancheng Subdistrict, Dongguan City, Guangdong Province

Note: This is a logistics center only - not open for public visits

Business Hours

Our Florentine atelier and customer service operate:

• Monday-Friday: 9:00 AM - 6:00 PM (CET/GMT+8)

• Closed on Italian/Chinese public holidays

Priority Assistance

For fastest service, please include in your email:

• Order number (if applicable)

• Clear photos (for product inquiries)