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Track Your Order
Your Artisan Journey Starts Here
Track every step of your handcrafted piece's journey from our Florentine workshop to your doorstep.
How to Track
1️⃣ Via Email
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Locate your shipping confirmation (subject: "Your Hnssxx Masterpiece is Preparing")
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Click the tracking button in the email
2️⃣ On Our Website
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Visit www.Hnssxx.com/track
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Enter:
✦ Order number (e.g., CF2023-XXXX)
✦ Your email address
3️⃣ Through Carrier
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Use provided tracking number on:
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DHL Express (International)
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SF Express (China domestic)
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Status Guide
| Status | Meaning | Typical Duration |
|---|---|---|
| Artisan Final Check | Being inspected by master craftsperson | 1-2 days |
| Departing Florence | Shipped from our atelier | - |
| Customs Clearance | International inspection | 1-3 days |
| Out for Delivery | With local courier | Same day |
Pro Tips
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SMS Alerts: Opt-in during checkout for real-time updates
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Signature Required: Be prepared to sign for delivery
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Leather Care Kit: Ships separately within 3 business days
Need Assistance?
📞 +86 130 2365 4485 (Chinese/English/Italian)
📧 tracking@Hnssxx.com
Response within 2 hours during business hours
"From our hands to yours - trace every stitch of the journey."
#HnssxxHeritage
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